Official Rules
Name of the Game
Etele Plaza – Prize Draw (hereinafter: the Game) – for respondents of the “Etele Shopping Fest - From Summer to Autumn” questionnaire.
Organiser and Operator of the Game
ETELE PLAZA ÜZEMELTETŐ KFT.
Registered office: 1082 Budapest, Futó utca 47-53, 7th floor
Tax number: 25587348-2-42
Company registration number: 1-09-283776
Represented by: Dóra Vámosi, Managing Director
(hereinafter: the Organiser or the Operator).
Player
Any natural person aged 18 or over who takes part in the Game; persons under the age of 18 and non-natural persons may not take part in the Game. Employees of the Organiser, persons working for the Organiser under any other contract, and the close relatives of all such persons as defined in Section 8:1 (1) point 1 of the Hungarian Civil Code may not take part in the Game.
Prize
An Etele Gift Card worth HUF 20,000, which the winner may spend in the Etele Plaza shops that accept the Gift Card. The prize cannot be exchanged for cash. Any amount left unused on the gift card cannot be spent later. The list of shops accepting the Gift Card is available here: https://eteleplaza.hu/ajandekkartya/
Duration and Venue of the Game
From 18 August 2026, 14:00 until 1 September 2026, 20:00
Brief Description and Course of the Game
Players take part in the Game by completing and submitting the questionnaire sent in the Etele Plaza newsletter. To take part in the Game, all questions of the questionnaire must be answered and the questionnaire must be submitted through the newsletter in the manner specified there.
Prize Draw and Notification of the Winner
The single winner will be drawn at the time below, in a closed draw held at the Organiser’s premises without the presence of a notary public. The draw is carried out using the www.random.org software.
During the Game, one person will be drawn; no reserve winners will be drawn.
Date of the draw: 2 September 2026, 14:00.
The Organiser will notify the winning Player by email.
The winning Player may collect the prize in person or through an authorised representative at the ETELE PLAZA Marketing Department (1119 Budapest, Hadak útja 1.) at a time specified by the Organiser, no later than 10 (ten) working days after the notification is sent to the winning Player. The Organiser is not obliged to allow the prize to be collected in any other form or at any other time, even at the winner’s expense. The Organiser does not send prizes by post.
The Player accepts that photos and videos will be taken of the prize handover, which ETELE PLAZA may use without limitation on its social media pages.
If the winning Player does not collect the prize within the deadline available for doing so, they may no longer claim the Prize thereafter, even if they were previously successfully contacted.
A Player who takes part in the Game with false data, attempts to influence the course or outcome of the Game in any way, disrupts it, or breaches any provision of these Rules will be excluded from the Game by the unilateral decision of the Organiser. The Organiser excludes all liability in connection with exclusion from the Game.
The Organiser of the Game does not check the accuracy and correctness of the personal data used by the Player, and accordingly the Player may not assert any claim against the Organiser in this respect on any legal grounds.
With regard to the gift unilaterally determined by the Organiser as the prize, or any of its elements, the winning Player may not claim an exchange or a cash substitute.
If the conditions for becoming a Player cease to be met for any reason, or the Player is excluded from the Game, that person is not entitled to the prize and – if the prize has already been handed over to them – must return or repay it to the Organiser as set out in the Organiser’s first written request to that effect.
Data Processing and Data Protection
Running the Game necessarily involves the processing of personal data, which takes place in accordance with the rules of the General Data Protection Regulation (“GDPR”) and other applicable data protection legislation. We inform you about the details below.
The Player agrees (gives their explicit consent) that the Organiser may process the personal data requested under these Rules and provided by the Player during the Game, for the purpose of running the Game, for the following purposes:
When providing their e-mail address and any other data given during registration (e.g. name, address, telephone number, etc.), each Player also assumes responsibility for ensuring that only they use the service with the e-mail address and data provided. In view of this, all liability in connection with a given e-mail address and/or data lies exclusively with the Player who registered the e-mail address and provided the data.
Data processing: any operation or set of operations performed on Personal data, regardless of the procedure used, in particular the collection, recording, organisation, structuring, storage, adaptation, alteration, use, retrieval, consultation, disclosure, transmission, dissemination or otherwise making available, publication, alignment or combination, restriction, erasure and destruction of personal data.
Legal Basis for Data Processing
Data processing is based on the Player’s voluntary and explicit consent, which the Player gives by completing the form. By taking part in the Game and providing their data, the Player accepts that their personal data will be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (“General Data Protection Regulation” or “GDPR”), the provisions of Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information (“Infotv.”), and on the basis of the data processing information set out in this section and published on the Organiser’s website.
The Player is responsible for the accuracy of the data provided. Incomplete, incorrect or false data will result in exclusion from the Game. In drawing up the provisions of this privacy notice, the Organiser has paid particular attention to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information, Act V of 2013 on the Civil Code (“Ptk.”), and Act XLVIII of 2008 on the Basic Conditions and Certain Restrictions of Commercial Advertising Activities (“Grtv.”).
Persons Entitled to Process and to Access the Data
The Controller and, on behalf of the Controller, the Processor are entitled to access the personal data in accordance with the applicable legislation. The data are processed by the following Processors acting on behalf of the Controller. The Organiser is entitled to control and process the data. The Organiser’s employees responsible for running the Game are entitled to access the data.
Controller: the person who – alone or jointly with others – determines the purposes and means of Data processing. For the Services referred to in these Rules, the Controller is:
ETELE PLAZA ÜZEMELTETŐ KFT.
Registered office: 1082 Budapest, Futó utca 47-53, 7th floor
Tax number: 25587348-2-42
Company registration number: 01 09 283776
Contact: [email protected]
Scope and purpose of the data processed:
| Winner’s name (surname and first name) | identification |
| E-mail address | contact, regular sending of newsletters and marketing materials |
| Home address | contact |
| Telephone number (optional) | contact |
In addition:
Scope of the personal data processed:
Legal Basis for Data Processing
Retention Period of Personal Data
Personal data processed in connection with participation in the Game and the handover of the prize are retained until the Game has been successfully completed, and the handover protocol is retained for the mandatory statutory retention period applicable to accounting documents. Personal data relating to complaints, questions and comments, as well as data that may later become relevant to a legal claim, are retained for the 5-year civil law limitation period from the closing of the Game. Recipients of the data and, for data not collected from the Data Subject, the source of the data.
The Controller uses a processor for the data processing described in this notice. The Processor assists the Controller in the practical implementation of the Game.
The details of the processor are the same as those of the Organiser / Operator.
Personal data are not transferred to recipients outside the European Union. Based on the above, the names of the winners may be published on the Organiser’s social media pages; in this respect, those platforms qualify as independent controllers.
Data Subject Rights
In connection with the data processing described above, you have the following rights.
You may request from the Controller access to, rectification or erasure of your personal data, and in certain cases you may also request the restriction of processing. For Data processing based on the Controller’s legitimate interest, you may object to the processing of your personal data, and we hereby expressly draw your attention to this right!
You may request that the personal data processed about you be provided in a machine-readable format (e.g. by email, in a PDF file) (right to data portability), provided that the Data processing is based on your consent. You also have the right to lodge a complaint with the supervisory authority and the right to a legal remedy.
These rights can be exercised through the contact details given under “Controller”. Please formulate your request briefly and as clearly as possible so that we can assess its content and take the necessary steps. The Controller will respond to every complaint and request on the merits and take the necessary measures within one month of receipt. This deadline may be extended by a further two months, taking into account the complexity or number of requests; the Controller will inform you of such an extension within one month of receiving the request.
Right of Access
You are entitled at any time to request information on whether and how the Controller processes your personal data. You may at any time request that we inform you of
When exercising the right of access, you are also entitled to request a copy of the personal data processed. If the request is submitted electronically, the Controller will provide the requested information electronically (in PDF format), unless you request otherwise. If your right of access would adversely affect the rights and freedoms of others, in particular their trade secrets or intellectual property, the Controller is entitled to refuse to comply with your request to the extent necessary and proportionate.
Right to Rectification
If you believe that the personal data we process are incorrect, you may request that the data concerned be amended or updated. Where possible, we will also inform the recipients of the personal data about the changes. Upon specific request, we will send you a list of the recipients we have informed of the change.
Right to Erasure (“Right to Be Forgotten”)
As a data subject, you have the right to have your personal data “forgotten”. This means that if at least one of the following conditions is met, we will erase your personal data, or the part of it affected by this right, without delay:
If we have disclosed the personal data affected by this right to other persons (i.e. a recipient), we will inform those persons without delay after the erasure, provided that this is not impossible and does not involve disproportionate effort. At your request, we will of course inform you about these recipients. Please note that there are cases where we are not obliged to erase Personal data, in particular, for example, where processing is necessary for the establishment, exercise or defence of legal claims. Please also note that the right to erasure is limited by legal provisions under which we are obliged to retain certain documents for a specified period (e.g. under the Accounting Act).
Right to Restriction of Processing
You may request the restriction of the processing of your personal data if at least one of the following conditions is met:
When processing is restricted, we do not perform any operation on the personal data concerned other than storage. Please note that processing cannot be restricted if it is necessary for the establishment, exercise or defence of our legal claims or for the protection of the rights of a third party. We will inform you in advance before the restriction of processing is lifted. If we have disclosed the personal data affected by this right to other persons (i.e. recipients, such as a processor), we will inform those persons of the restriction without delay, provided that this is not impossible and does not involve disproportionate effort. At your request, we will of course inform you about these recipients.
Right to Object
If your personal data are processed on the basis of our legitimate interest, you may object to the processing at any time. If you object, we will erase the personal data processed about you, unless
Whether either of the circumstances in the previous two points applies is assessed on a case-by-case basis, and the burden of proof lies with us.
Right to Data Portability
You are entitled to receive the personal data concerning you that you have provided to us in a structured, commonly used, machine-readable format (e.g. by email), and also to have these data transmitted directly to another controller, where our processing is based on your consent. When you exercise the right to data portability, we will fulfil your request by email attachment, in PDF format.
Right to Lodge a Complaint, Right to a Legal Remedy
We hope that we will never give you reason to file a complaint about our processing of your personal data. Nevertheless, we inform you below of your right to an effective judicial remedy. If you consider that the processing of your personal data infringes the data protection legislation in force from time to time, in particular the provisions of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with the competent data protection supervisory authority of the Member State of your habitual residence, place of work or place of the alleged infringement. In Hungary, complaints can be filed with the Hungarian National Authority for Data Protection and Freedom of Information (“NAIH”).
Contact details of the NAIH:
Website: http://naih.hu/
Address: 1055 Budapest, Falk Miksa utca 9-11.
Postal address: 1363 Budapest, Pf.: 9.
Telephone: +36-1-391-1400
Fax: +36-1-391-1410
E-mail: [email protected]
You also have the right to lodge a complaint with another supervisory authority, in particular one established in the EU Member State of your habitual residence, place of work or place of the alleged infringement. In the event of an infringement, you may also go to court if
You may initiate court proceedings before the competent regional court of your place of residence or habitual residence (at your choice). Further information on Hungarian courts is available at the following link: https://birosag.hu
Profiling, Automated Decision-Making
Please note that no profiling takes place during the processing. Automated decision-making takes place only to the extent that the winners are drawn with the help of artificial intelligence.
Final Provisions
The Game does not qualify as gambling or a prize lottery; it is considered solely a promotional game. Any tax obligations relating to the prizes are borne by the Organiser of the Game.
The Organiser is not involved in providing the technical conditions required to take part in the Game. The Organiser excludes all liability for any claims for damages or compensation in connection with participation in the Game, and for any costs, damages or losses arising from or related to any errors or deficiencies of the Game or its operation. The Organiser excludes all liability for unforeseeable events beyond its control (force majeure) or for the activities of third parties that occurred through no fault of its own.
The Organiser excludes its liability for damages suffered by the Player or any third party resulting from false, incorrect, inaccurate or incomplete data provision, from the participation of a legally incapacitated person or a person with limited legal capacity not entitled to participate without the consent of their legal representative, or from any other cause. The Organiser excludes all liability for any misuse related to participation in the Game. The Organiser reserves the right to change the rules of the Game at any time during the Game.
In this case, the Organiser will publish the changes to these Rules.
Any reports concerning the Game may be sent to the Organiser of the Game at the following e-mail address: [email protected]
Budapest, 18 August 2026
The Organiser